CAREERS

It’s our people that make the difference every day – helping us create value for our customers and earning their loyalty for life. Browse through the jobs available and you may send your application letter, resume and ID photo to operations@theorchardcebu.com.

We will retain your information on file and, if a suitable position becomes available at The Orchard Cebu Hotel & Suites, we will contact you.

CORPORATE ACCOUNT EXECUTIVE

– Assist the Operations Manager in the management, coordination and execution of items related to marking and sales operation of the hotel

– Manage and solicit designae market for rooms sales and meeting/social functions

– Activities: telemarkteting, outside sales calls, conduct walking tours, entertaining clients, developing and soliciting new leads, presenting and preparing written proposals and contracts

- Consistently participate in the re-booking of repeat business by having a track record of long term client relationships

- Provide overall direction, coordination and ongoing evaluation of operation

- Ability to work with outside vendors to ensure client satisfaction for all events

- Perform any job related duties as assigned

Bachelor’s degree preferred | 1+ years of sales and marketing leadership in similar sized operation peferred | Hotel experience preferred |Strong knowledge of the geographic market. Ability to travel throughout designated markets in a timely manner | Must possess computer skills | Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required | Basic mathematical skills that allow for calculation of room block, average rates and forecast information | Ability to work effectively under time constraints and deadlines | Command of the English language both written and verbal | Must be Filipino citizen

- Sell the value of the hotel to all inquiries (via telephone or in person) and strive to convert them into reservations and occupied rooms

- Process guest reservations, registrations, payments and departures

- Handle collection efforts of all in-house balances and notifies management of potential liabilities

- Balance all cash, check, credit card and city ledger accounts through verification

- Responsible for thorough understanding and effective performance of property management system

- Respond to all guest requests and follow through to assure satisfactory outcome and compliance

- Operating hotel switchboard or PBX

- Offer guest assistance when needed whenever possible

21-28 years old | At least 5’4″ in height for females, 5’7″ for males | Graduate of any 4-year course | Possess a good command of English and the ability to clearly and pleasantly communicate with guests and fellow employees both in person and by telephone | Ability to compute basic matehematical calculations | Ability to focus on guests’ needs, remaining calm and courteous | Ability to focus attention on details and be able to organize, prioritize and follow-up | Ability to be a clear thinker, analyze and resolve problems, exercising good judgment | Ability to stand and/or walk in prolonged periods of time | Applicants from Iloilo and Bacolod are encouraged to apply.  ( cc your resume to info@theorchardcebu.com )

ROOM ATTENDANT

- To adhere to step-by-step room cleaning procedures

- Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance

- Effective communication (answering, paging & attending guest calls)

- Reporting lost and found articles, maintenance problems or special room problems to a supervisor

- Maintaining storage rooms and stocking carts

- Recording room status on work assignment sheets

- Preparing rooms for guest arrival and responding to special guest requests

- Clearance of check out rooms in benchmark timing

- Listening and responding to guests’ requests or complaints

Male or Female | Graduate of at least a vocational course | Hardworking and of Good moral standing | Skill in mechanical or electrical or plumbing a big advantage